Bally Bliss Clinic is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Data Controller
Bally Bliss Clinic, located in Clonsilla, Dublin 15, is the Data Controller responsible for the processing of your personal data.
2. Information We Collect
We may collect the following personal data:
- Identity Data: Name, date of birth, gender.
- Contact Data: Address, phone number, email address.
- Health Data: Medical history, treatment details (processed with your explicit consent).
- Financial Data: Payment information.
- Usage Data: Interactions with our website or digital services.
3. How We Use Your Data
We use your data for:
- Providing medical and aesthetic services.
- Communicating appointment reminders and follow-ups.
- Ensuring safety and regulatory compliance.
- Improving our services.
- Marketing communications (only with your explicit consent).
4. Legal Basis for Processing
We process your personal data based on:
- Consent: For health data or marketing.
- Contractual Necessity: To deliver services.
- Legal Obligation: For compliance with applicable laws.
- Legitimate Interest: To improve services and ensure operational efficiency.
5. Data Sharing
We may share your data with:
- Healthcare providers (for referrals or continuity of care).
- Payment processors.
- Regulators or legal entities as required by law.
We will never sell or lease your personal data to third parties.
6. Data Retention
We retain your personal data only as long as necessary for:
- Medical record-keeping (as per legal obligations).
- Delivering services.
- Compliance with legal or regulatory requirements.
7. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Rectify inaccuracies in your data.
- Erasure: Request deletion of your data (subject to legal requirements).
- Restriction: Limit the processing of your data.
- Portability: Receive your data in a structured format.
- Objection: Object to processing based on legitimate interest or for marketing.
- Withdraw Consent: At any time, where consent is the basis for processing.
To exercise your rights, please contact us at ballyblissclinic@outlook.com
8. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, or destruction.
9. Data Transfers
If your data is transferred outside the EU, we ensure equivalent data protection measures, in compliance with GDPR.
10. Complaints
If you believe your data rights have been violated, you can contact the Data Protection Commission (DPC) at www.dataprotection.ie.
11. Updates to this Privacy Policy
We may update this Privacy Policy periodically. Please review it regularly for changes.
Contact Us
If you have questions or concerns about this policy, please contact:
Bally Bliss Clinic
Email: ballyblissclinic@outlook.com
Phone: 085 175 6455